Product came quickly, but like most other reviewers, the box was very banged up and damaged. Still, product was not harmed - maybe a scratch or two, but not bad. Installation was pretty easy - I messed up a few times because I put the bracket on top of the trailer bar rather than under - but that's my bad. Bolts are a little hard to access for turning, but again, not really bad. They serve their purpose and helped me guide boat on in a recent unexpected windstorm - really saved me in that situation. Great in deeper water. Only complaint is that the rubber tops popped off and got lost even though I drilled the holes in the tubes as instructed to relieve pressure. No big deal - I'm going to wrap some reflective tape around top anyways.